Best Service Ever
The winter packing fully protected the two plants sent to NTC in late November. The plants were vibrant green with no cold damage whatsoever.
Moreover, when one package came heavily damaged by UPS (with a broken pot), Rooted immediately sent a replacement which arrived in perfect shape. What incredible customer service (!), especially considering that the breakage was totally the shipper's fault and not Rooted, which had packed the plant extremely well. Five Stars !!!
|Plant care experience||
Rated 2 out of 5
|Number of plants owned||
Rated -1 on a scale of minus 2 to 2, where minus 2 is 1, 0 is 25 and 2 is 50+