Say it with a plant (and a personalized note)
This form lets you add a message to your gift and schedule when to send it. Perfect for every “I love you,” “thank you,” or “sorry I killed your last plant.”
Shipping
Shipping
We ship anywhere in the contiguous US (48 states), but we’ll definitely let our customers know if and when we expand our current shipping area. Please allow 1 - 2 business days for us to hand-pick, clean, and package your plant. We do not work weekends or bank holidays.
Standard Shipping is a $8 flat rate, and orders over $95 ship free (excluding third-party merchandise). Shipping fees are non-refundable after a package has been dispatched.
Winter Shipping
We've developed custom packaging for the winter and cold months that includes the addition of thermal protection. Think of it as a blanket for your plant's cold journey.
If your location is experiencing severe cold weather, we may decide to hold the order until it is warm enough to ship.
Returns
We don't accept returns for plant orders, because... let's be real, why would you ever return a friend? But if your plant comes damaged, we offer a 14 Day Happiness Guarantee. Just send us a note within 14 days of receiving your new plant, along with pictures of the damage to hello@heyrooted.com, and we’ll take care of you!
We do not accept returns on accessories, supplies, or merchandise.