Shipping

All plant orders ship free. All non-plant orders are subject to an $8.00 shipping charge, but heavier items such as large planters or bundles of multiple non-plant product are subject to a $15.00 shipping fee. We ship anywhere in the contiguous US (48 states). 

Returns

We don't accept returns, because why would you ever return a friend? But if your plant or planter comes damaged, send us a note ASAP along with pictures of the damage to hello@heyrooted.com and we’ll take care of you.

We accept returns on unused products outside of plants (except from the following vendors: Areaware, NewMade LA, Peach & Pebble, WallyGro and WITT CRAFT). You'll need to cover return shipping costs. Email us at hello@heyrooted.com with your order number and we can set you up with a label.